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FREQUENTLY ASKED QUESTIONS

How long is the order processing time?

On an average, it takes us about 1 to 2 business days to ship goods out of our warehouse. To calculate how much time, it will take to receive your order, please add the shipping times given below to the 1 to 2 day order processing period. Shipping Destination: India. Delivery times: 3 to 5 business days Shipping Destination: Outside India. Delivery times: 10 to 14 business days Please note delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.

How do I make an exchange?

You should return the product as per our Return Policy and re-order the new product.

What kinds of payment methods do you accept?

We provide GST compliant invoices to all customers (B2C and B2B). Billing amount will be shown in the selected currency on the payment gateway. Cash-On-Delivery is only available for delivery in India and accepted in Indian Rupees in legal tender. Multiple payment methods are accepted through the payment gateway: Domestic purchase: Credit Cards: Domestic Visa, MasterCard and RuPay credit cards. Debit Cards: Debit cards issued by most of the major banks. Net banking: Net banking transactions of most of the major banks. E-Wallets: Selected e-wallet transitions. Cash-On-Delivery (CoD) option to retail customers only. International purchase: PayPal We do not collect or store your credit card or debit card or bank information at all.

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